TERMS OF SERVICE
Last Updated: November 29, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and Koasis Management Solutions L.L.C-FZ ("Koasis", "we", "us", or "our") governing your access to and use of our website and services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our services.
2. Services Description
Koasis provides strategic technology consulting services, including but not limited to:
- AI integration and strategic technology advisory
- Digital transformation consulting
- Technology due diligence
- Financial systems and process optimization
- Related consulting and advisory services
All services are provided on a professional consulting basis and are subject to separate written agreements that will define the specific scope, deliverables, timelines, and fees.
3. Use of Website
3.1 Permitted Use
You may use our website for lawful purposes only, including:
- Learning about our services
- Contacting us for inquiries
- Accessing resources and tools we provide
- Scheduling consultations
3.2 Prohibited Activities
You agree not to:
- Use our website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt our website or servers
- Use automated systems (bots, scrapers) without our written permission
- Transmit malicious code, viruses, or harmful content
- Impersonate any person or entity or misrepresent your affiliation
- Collect or harvest information from our website without authorization
- Use our website for any commercial purpose without our consent
4. Intellectual Property Rights
4.1 Our Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, software, and design, is the property of Koasis Management Solutions L.L.C-FZ or our licensors and is protected by UAE and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our express written permission.
4.2 Client Intellectual Property
Intellectual property rights related to deliverables created as part of our consulting engagements will be governed by the specific written agreement for those services.
5. Service Engagement Terms
5.1 Professional Engagement
Our consulting services are provided under separate written agreements. These Terms govern only your use of our website and general interactions. Specific project terms, deliverables, fees, and timelines will be outlined in individual engagement agreements.
5.2 No Guarantee of Results
While we strive to provide high-quality professional services, we do not guarantee specific business outcomes, revenue increases, cost savings, or other results. Our services constitute professional advice and recommendations, and actual results depend on numerous factors beyond our control.
5.3 Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information
- Making timely decisions and providing necessary approvals
- Implementing recommendations at their own discretion
- Ensuring they have authority to engage our services
6. Confidentiality
We respect the confidentiality of client information. Specific confidentiality obligations will be detailed in individual engagement agreements and may include Non-Disclosure Agreements (NDAs).
We reserve the right to use anonymized case studies and aggregate data for marketing purposes, unless specifically prohibited by written agreement.
7. Limitation of Liability
7.1 Disclaimer of Warranties
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
7.2 Limitation of Damages
To the maximum extent permitted by applicable law, Koasis Management Solutions L.L.C-FZ shall not be liable for:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, or business opportunities
- Business interruption or loss of use
- Any damages arising from use or inability to use our website or services
Our total liability for any claims arising from these Terms or our services shall not exceed the fees paid to us for the specific services giving rise to the claim, or AED 10,000, whichever is lower.
7.3 Exceptions
The limitations in this section do not apply to liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be limited by UAE law.
8. Indemnification
You agree to indemnify, defend, and hold harmless Koasis Management Solutions L.L.C-FZ, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your violation of applicable laws or regulations
9. Third-Party Links and Services
Our website may contain links to third-party websites or services that are not owned or controlled by Koasis. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that Koasis shall not be responsible or liable for any damage or loss caused by or in connection with use of any such third-party content, goods, or services.
10. Termination
We reserve the right to suspend or terminate your access to our website at any time, without notice, for any reason, including but not limited to:
- Violation of these Terms
- Fraudulent, abusive, or illegal activity
- Requests from law enforcement or government agencies
- Unexpected technical issues or security concerns
Termination of website access does not affect any obligations under separate service agreements.
11. Dispute Resolution
11.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
11.2 Jurisdiction
Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Dubai, United Arab Emirates.
11.3 Informal Resolution
Before pursuing formal legal action, we encourage you to contact us to seek an informal resolution of any dispute.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date.
Your continued use of our website after any changes constitutes acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our website.
13. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid and enforceable provision that most closely matches the intent of the original provision.
14. Entire Agreement
These Terms, together with our Privacy Policy and any separate written agreements for specific services, constitute the entire agreement between you and Koasis Management Solutions L.L.C-FZ regarding your use of our website and services.
15. Contact Information
If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:
Professional Services Disclaimer
The information provided on our website is for general informational purposes only and does not constitute professional advice. Any reliance you place on such information is strictly at your own risk.
Before making any business decisions, we recommend consulting with qualified professionals regarding your specific situation. Our consulting services are provided under separate written agreements and are subject to their specific terms and conditions.